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Engagement types and social cohesion

In this blog post I explore the intersection of Winthrop & Anderson’s engagement framework and the Helen Clark Foundation’s Social Cohesion in New Zealand report.
Imagine this common classroom setting. There’s this one student who sits usually at the front of the class. She completes every task on time. Her hand goes up every time a question is asked. Her parents are at every meeting, asking sharp questions about assessment grades and university pathways. Her teacher would describe her as one of the best in the class.
Then there’s another student sitting near the window. He’s not disruptive, exactly, but he’s somewhere else – present in body, absent in spirit. His parents haven’t responded to the last three messages home. Nobody’s quite sure why.
And then there’s a third student at the back. Capable – everyone can see it – but resistant. Not rude, just… elsewhere. School, for him, seems to be something that is happening at him rather than for him.
We have names for all three of these students in the staffroom. We have strategies, too. But I want to suggest that most of those strategies share a common blind spot. They treat engagement as if it is a property of the individual student, something to be coaxed or coached into being, rather than something that is deeply shaped by the world the student comes home to.
Two recent pieces of research – one from the United States, one from right here in Aotearoa – have helped me see this more clearly. Together, they offer a framework not just for understanding learners, but for understanding why some learners are so hard to reach, and what it would actually take to reach them.
Four Modes of Engagement
In their book The Disengaged Teen, researchers Rebecca Winthrop and Jenny Anderson identify four distinct modes of student engagement. Their framework emerges from the intersection of two dimensions: engagement (the extent to which learning holds relevance and meaning – what students think, feel and do) and agency (the degree to which students are empowered to make choices about their learning).
The result is four recognisable types as illustrated below:

The Passenger is behaviourally engaged but cognitively disengaged. They turn up. They comply. They do enough. But they are not really there. School is something to be endured, navigated, or simply survived. Passengers are often invisible – they don’t cause problems, so we don’t look too closely.
The Resister is emotionally engaged but behaviourally disengaged. This sounds paradoxical until you realise that resistance is rarely indifference – it’s usually a response, and often a coherent one. Something about the experience of school has provoked a refusal. Resisters often care deeply; they just don’t care about what school is asking them to care about.
The Achiever is cognitively engaged but emotionally disengaged. These are the students who tick all the boxes, collect the gold stars, and seem to thrive on success. Teachers love them. Parents are proud of them. But beneath the surface, many of these learners are fragile. Driven not by curiosity but by a need to “get it right,” many Achievers avoid risk, shy away from failure, and – as we’ll come to – often experience the worst mental health outcomes of all the groups.
The Explorer is engaged across all three dimensions – cognitively, behaviourally, and emotionally. They are curious, agentic, willing to fail and try again. They find meaning in learning, not just marks. They are the students we are trying to produce, and the mode we are least successful at cultivating at scale.
I find this an enormously useful framework. Walk through any school and you will recognise these students immediately. You may even recognise yourself, in one mode or another, at different points in your own education.
But here’s what the framework doesn’t ask: “what made these students this way?”
Winthrop and Anderson offer insights into how schools might shift students between modes. But I kept finding myself wondering about something that sits upstream of the classroom – the social and economic world students inhabit before they arrive at the school gate.
Three Groups and a Fracturing Society
Last month, the Helen Clark Foundation published its Social Cohesion in New Zealand report – a sobering piece of research that maps the state of belonging, trust, and connection in our society. Its findings are striking, not least because of what they tell us about the conditions in which a significant proportion of New Zealand children are growing up.
The report identifies three distinct groups within the population, distinguished primarily by their sense of connection to others and to institutions:
The Connected (30%) feel a strong sense of belonging and trust – in their communities, in public institutions, in the systems that are supposed to work for them. They tend to be financially stable, socially supported, and institutionally engaged.
The Ambivalent Middle (41%) are comfortable but less connected. They are not in crisis, but they are not deeply rooted either. Their relationship with institutions is transactional rather than trusting. They participate when it suits them, withdraw when it doesn’t.
The Alienated (28%) are disconnected – from communities, from institutions, from any felt sense that the system is fair or that their voice matters. The report is clear that this alienation is not a personality trait or a cultural inevitability. It is driven, heavily, by financial stress. These are people for whom the gap between what society promises and what it delivers has become unbridgeable.
Twenty-eight percent. More than one in four New Zealanders. And their children are in our classrooms.
When Two Frameworks Meet
Here is where the two pieces of research begin to speak to each other in ways I find both illuminating and troubling.
Winthrop and Anderson’s engagement modes describe how students show up. The Social Cohesion report describes what they’re carrying when they do. Put them together and a different picture emerges – one in which the engagement mode a student occupies is not simply a function of pedagogy, curriculum design, or teacher relationships, but is also shaped, profoundly, by the social world outside the school gates.
Consider the Connected student. They come from families where institutions – including schools – are experienced as trustworthy, even empowering. Home is stable enough that risk-taking feels possible. Adults in their lives model purposeful engagement. They have the psychological safety to follow curiosity, to fail without catastrophe, to develop the agency that exploration requires. These students are most likely to arrive at – or recover into – Explorer mode.
Consider the Ambivalent Middle. These students have enough stability to comply, but lack deep investment in why any of it matters. They do the work because that’s what you do – not because it connects to anything urgent or meaningful in their lives. They are well-positioned to become Passengers or Achievers: present in form, but not fully alive in their learning. They’re the students schools tend to overlook, precisely because they’re not presenting as problems.
And consider the Alienated. For these students – and, just as importantly, for their parents – institutions have not been benign. The school may represent a system that has repeatedly failed their family. To engage wholeheartedly with that system can feel, at some level, like a betrayal of everything their experience has taught them. Resistance, in this light, is not obstruction. It is a rational response to an institution whose promises haven’t been kept. The Resister at the back of the room may be the most perceptive person in it.
In creating this alignment I need to be clear – this mapping is speculative, not deterministic. These are tendencies, not destinies. A student from an Alienated household could well be an Achiever – driven by circumstance, family pressure, or sheer force of will to use school as a ladder out. An Explorer can emerge from the most fractured of contexts, sometimes because of it. What the alignment suggests is not that social cohesion predicts engagement mode with any certainty, but that it shapes the probability – and, crucially, the effort required to move between modes.
This reframing changes what we think the work is.
The Achiever Problem – and the Over-Connected Parent
Before moving on, I want to linger on the Achiever mode, because I think it is the one our schools are most poorly equipped to see clearly.
Achievers are the students for whom our system is, in many ways, designed. They respond well to grades, rankings, gold stars, and external validation. They produce the outcomes that feature in league tables and prize-giving speeches. In a school culture that measures success through academic performance, the Achiever is the gold standard.
But look more closely at where many Achievers come from, and something uncomfortable emerges.
The parents of Achievers are often deeply engaged with their child’s schooling – sometimes intensely so. They attend every meeting. They follow up on every grade. They create home environments that are educationally rich and academically ambitious. In the language of the social cohesion framework, they are the most Connected – trusting in the system, invested in its mechanisms, fluent in its language.
But connection, at its extreme, becomes something else. When parental engagement tips into over-protectiveness, when every failure is intercepted before it can be felt, when success becomes the only acceptable outcome, the student learns a particular lesson: that their worth is conditional. Not on who they are, but on what they achieve. The gold stars are no longer a delight. They become a necessity.
This is where Achiever mode, unchecked, tilts into perfectionism – and where perfectionism becomes a mental health crisis waiting to happen. Research consistently shows that high-achieving students report some of the poorest wellbeing outcomes: anxiety, fear of failure, identity fragility, and a deep inability to tolerate uncertainty. These are not the symptoms of students who are thriving. They are the symptoms of students who have learned to perform thriving while quietly drowning.
The cruelest irony is that we celebrate them for it.
The Families We Can’t Reach
Teachers and school leaders across New Zealand will recognise, painfully, a recurring frustration: the families who are hardest to connect with are often the ones whose children need connection most urgently.
The parents of Resisters and disengaged Passengers – those most likely to come from Alienated households – often don’t come to interviews, don’t respond to messages, don’t show up to events. Schools sometimes interpret this as indifference. The social cohesion research suggests something quite different: distrust. Not of the teacher personally, but of the institution. Of a system that has, in their experience, not worked for people like them.
Meanwhile, the parents who fill the front rows at every event, who respond to emails within the hour, who advocate strenuously for their child’s placement, timetable, and grade – these parents can consume enormous amounts of school energy and attention. Their engagement is real and often well-intentioned. But it can crowd out attention for the students whose families are absent, and it can model for their children a relationship with learning that is fundamentally anxious and acquisitive rather than curious and joyful.
This is not an argument that parental engagement is bad. It is an argument that the quality and character of connection matters – for students and their families alike
What This Means for Schools
If the argument holds – that engagement modes are not simply individual characteristics but are shaped by the social contexts students inhabit – then what follows for schools?
A few things seem clear to me.
Individual engagement interventions are necessary but not sufficient. A brilliant teacher can create conditions in which a Resister begins to lean in, or a Passenger begins to find genuine curiosity. But if that student goes home to financial stress, institutional distrust, and a felt sense that the system is not for people like them, the work is incomplete. Schools need to be honest with themselves about what they can and cannot do within their four walls.
Schools (and our system) have a particular responsibility to the Alienated. Not because these students are more deserving than others, but because schools are one of the few institutions with both the mandate and the regular contact to build something different. A school that is genuinely responsive, trustworthy, and culturally connected can be – for some students – a counterweight to the disconnection they experience everywhere else. But this requires intentional design, not goodwill alone.
The Achiever mode deserves more critical scrutiny. Schools that primarily celebrate academic performance as the marker of success are, in effect, optimising for a mode that is emotionally fragile and narrowly motivated. The shift from Achiever to Explorer is not just pedagogically desirable – it is a wellbeing imperative. This means creating cultures where curiosity is valued above correctness, where failure is a feature rather than a flaw, and where the measure of a good student is not compliance with expectations but authentic engagement with ideas.
Connection is the common thread running through both frameworks. The social cohesion research is, at its heart, about belonging – about the felt sense that you matter to the people and institutions around you. This is also, ultimately, what the best engagement research points toward. Students who explore are students who feel safe enough to try, connected enough to care, and trusted enough to lead. You cannot engineer that from a curriculum document. You build it through relationships – sustained, honest, and genuinely mutual ones.
A Closing Thought
The student at the front of the class, the one near the window, and the one at the back – they are not three different problems to be solved with three different interventions. They are three expressions of the same underlying question: does this place – this school, this system, this society – have a place for me?
For the Explorer, the answer is yes, and the evidence surrounds them. For the Achiever, the answer is yes, but only conditionally. For the Passenger, the answer is uncertain – and uncertainty is easier to survive by going through the motions. For the Resister, the answer has, too often, been no – and resistance is the most honest response available.
Our work, if we take it seriously, is not just to improve our teaching strategies or redesign our learning spaces. It is to become the kind of institution that answers that question – for every student, from every background – with an unambiguous, well-evidenced, and deeply felt yes.
That is a bigger project than any one classroom. But it begins there, every day, in every interaction between a teacher and a child who is asking, in their own way, whether they belong.
This post draws on Rebecca Winthrop and Jenny Anderson’s The Disengaged Teen (2024) and the Helen Clark Foundation’s Social Cohesion in New Zealand report (2025). The frameworks are theirs; the synthesis and any errors in interpretation are my own.
Check out some of my other blog posts that deal with similar themes:
- We need a new plan – Rebecca Winthrop exploring how we deal with kids in the age of AI
- The rising tide of perfectionism – more thoughts on how Achiever mode can tip into perfectionism
- Student agency and engagement – exploring why decline in student engagement is such an issue
- AI, education and the futures we choose – what does the rise of generative AI mean for our young people?
- Connectedness, hope and the role of schools in a fractured world – explores the challenge of disconnection










