The Content Challenge ?? Why it finally matters
Presentation focused strongly on the notion of Knowledge Management, and the adoption of BPM (business process management) systems to ensure that organizations are able to ensure that the knowledge doesn??t get lost, that it is being kept within the organization and leveraged to provide better efficiencies and economies of scale.

From Dean??s address??
Knowledge and knowledge management are the cornerstones of eLearning
The world is slowly returning to growth ?? will take some time before it??s felt across the board.
Australia spending more on ICT than all other ASEA countries combined,
BUT ?? combine all of Australia, NZ and ASEA would equal something like the state of Florida!
In 2003 50% of all intel servers sold into China
Three key ares
?? Relentless growth of content creation and addition of types
?? Integration requirements are becoming paramount for enterprises
?? Compliance requirements
Drivers:
– Integration/collaboration
– Fear, uncertainly and doubt
Knowledge workplace hype cycle:
?? Technology triggers
?? Peak of inflated expectations
?? More failures
?? Trough of disillusionment
?? Slope of enlightenment
?? Plateau of productivity
Organisation is the key ?? control chaos or it will control you!
Integration challenges
– need for a global content perspectives
– focus on web services
disruptive effects of the multi-channel environment
Promoting the ??smart enterprise suite?? ?? portals, collaboration and content
The connected economy opens the door to new dependencies and new threats ?? how do you then ??police?? this capability?? (est. 2004 $15Billion lost through this)
How to address this ?? most businesses now adopting BPM ?? (Business process management) to manage security, ownership, rules engines etc.
Drivers for moving this way ?? workforce optimization, ensuring that the knowledge doesn??t get lost, that it is being kept within the organization and leveraged to provide better efficiencies and economies of scale.