The following terms of Agreement apply to the Refresh Reconnect Refocus leadership support programme which is operated jointly by FutureMakers Ltd and HowMightWeLead.
1. Registration and Payment
1.1 By registering for Refresh Reconnect Refocus, participants agree to abide by the terms and conditions outlined herein.
1.2 Registration for the course begins with an expression of interest. Upon confirmation of acceptance into the course, participants are required to pay a deposit of 30% of the total course fee to secure their place.
1.3 The remaining 70% of the course fee is due by the date specified.
2. Withdrawal and Refunds
2.1 Participants may withdraw from the course at any time, but all withdrawals must be communicated in writing toThreeRsProgramme@gmail.com.
2.2 If a participant withdraws from the course:
- 2.2.1 Prior to full course payment date, a refund of any payments made, minus a non-refundable administrative fee of $250, will be issued.
- 2.2.2 After final course payments date, no refund will be issued. However, the participant may transfer their registration to another individual, subject to approval by FutureMakers/HMWLead.
2.3 All refunds will be processed within 14 days from the date of withdrawal notification.
3. Course Cancellation
3.1 In the event that FutureMakers/HMWLead cancels the course for any reason, participants will be entitled to a full refund of all payments made.
4. Course Changes
4.1 FutureMakers/HMWLead reserves the right to make changes to the course schedule, content, or instructors if necessary. Participants will be notified of any significant changes in advance.
5. Liability
5.1 FutureMakers/HMWLead will not be liable for any loss, damage, or injury arising from participation in the course, except where such liability cannot be excluded by law.
6. Confidentiality
6.1 Participants agree to respect the confidentiality of any course materials or information provided by FutureMakers/HMWLead and fellow participants, unless otherwise agreed. By registering for Refresh Reconnect Refocus, participants acknowledge that they have read, understood, and agreed to abide by these terms and conditions.
7. Complaints and Concerns
7.1 FutureMakers/HMWLead are committed to providing a supportive and high-quality experience for all participants in the Refresh Reconnect Refocus programme. If a participant has a concern or complaint about any aspect of the programme, they are encouraged to raise it as soon as possible.
7.2 Formal complaints should be submitted in writing to the programme team at ThreeRsProgramme@gmail.com. A member of the programme team will acknowledge receipt of the complaint and work with the participant to seek a timely and constructive resolution.
7.3 If the matter cannot be resolved through this process, FutureMakers/HMWLead may invite an independent external person to review the matter and assist in facilitating a fair resolution.
7.4 All complaints will be treated seriously, handled respectfully, and managed in a confidential manner wherever possible.

